Always Achieving; TS 19649 Compliant Moving to Certification

A major manufacturing company was experiencing a high defect rate from a long-running part and needed to quickly improve quality.

One of General Motors’ main suppliers was not going to meet a PPAP (production part approval process) deadline because of issues in completing the tooling.

When designing and building tooling for a new GM project, Pentar made recommendations to our customer suggesting a redesign of the part, which would dramatically reduce the assembly cost.

GM gave Pentar a call late one afternoon. One of GM’s suppliers decided to close up the shop without giving General Motors any notice.